Basic ROI MeasuresDownplay "strategic value"

Benefits

• Labor, material savings
• Faster time to market
• Decreased downtime
• Fewer product rejects
• Incr. number of customers
• Less training
• More risk: Decrease benefit

Costs of realizing benefit

• Product acquisition
• Dev. and integration costs
• Training
• Lost time
• Conversion time, costs
• Facility changes
• More risk: Increases cost

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