Linux vs. Windows Where?The Customer Perspective

• Desktop vs. server

  • Many desktops but high switching costs
  • Fewer servers but high demand for reliability

• Not much money saved in server licenses

  • E-commerce web server $1M average (Gartner)
  • SW about same as HW (=10-15%)
    • People the other 70-80%

• Real benefit from more uptime

  • Avoid lost revenues
    • # Hrs. offline x Total revenues / 8760 hrs. per year
  • Decrease / eliminate recovery costs

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